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An open letter to CRM software start-ups...


Curiously, I had three companies contact me this week about CRM software they were launching. One part of me wants to applaud anyone who has the gumption to invest their time and money in developing software, the other, my independent CRM consultant...
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What Is the Best Time to Submit a Story on Digg


Research from HP Social Computing Labs has confirmed that the best time to submit a new story on Digg is a weekday afternoon in the US. exposure. The Social Computing lab at HP has released a research paper that finds a strong correlation between...
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2008 Anita Borg Scholars


A few months ago Google announced the fifth class of Anita Borg Scholars in the U.S.   The scholarship program, originally established in the U.S. to honor the work of Anita Borg and to recognize outstanding young women scholars in computer science...
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Network Automation, Connotate and Agents


The news as of the second cup of coffee this morning, and the music is Neil Young's "Live Rust." It's hard to think of any major rock artist who's been around as long as Neil and who's been as good as Neil -- "After The Goldrush" and "Rust Never...
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@Twitter: Welcome to Google Friend Connect


We know many of you enjoy using Twitter to see what people are talking about and to let others know what you've been up to, whether it's sharing a YouTube video or checking in on your friend's tweets. To help you and your Twitter network stay...
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Lead Generation-How to Generate Leads from Your So


We’re all buzzing about social media and social networks. Is it just a waste of time or can it produce a reasonable ROI? Stop talking and do the math. Does your social network generate leads that convert into business? It should. It might even...
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