Search Content


Content Categories




Back your Tumblr Blog


Learn how to create a backup of all your tumblr blogs to the hard disk including photos, video, chat sessions and even songs. Unlike WordPress or Blogger, Tumblr does not have an official export feature yet, so moving your Tumblr blog to a different...
Read more about Back your Tumblr Blog...

Cloud Computing - It Ain't Over Til It's Over


The increasing volume level says more about the medium of the argument and the participants, than the it does about the topic's essence. Really, it's just insider talk among "thought leaders" and tech companies, which likely leaves Main St. CIOs...
Read more about Cloud Computing - It Ain't Over Til It's Over...

CRM and improving order fulfillment...


As I’ve touched on in previous posts, the art of getting value out of CRM is to embed key business processes within the technology. While a lot of attention gets paid to sales and marketing processes, ‘downstream’ areas, such as order fulfilment,...
Read more about CRM and improving order fulfillment......

Guest Post: Handling a Referral in a Job Search


With the economy headed south and tech feeling the pressure, many of you may soon be looking for a job. The best path is through a referral from a former colleague or friend. That's how I landed my current role at salesforce.com (which is hiring...
Read more about Guest Post: Handling a Referral in a Job Search...

Websites - Great Customer Service?


Yesterday a friend of mine directed me to a web site that I was not familiar with, getsatisfaction.com. It’s an interesting idea. The company is offering a Web 2.0 customer service solution for everyone/anyone about any product or service while at...
Read more about Websites - Great Customer Service?...

Where’d the wireframe go?


User experience designers are very comfortable in the land of architecture diagrams, user flows, and wireframes. We love our black-and-white drawings that specify interaction. And this is a problem. One of my key realizations from last week’s UX...
Read more about Where’d the wireframe go?...