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Technorati Ad Network for Blogs is Live


Technorati ad networks displays detailed information about the performance of ad units on different sites so it becomes easy for advertisers to shortlist sites for their campaigns.†Technorati Engage, the self-service ad network for bloggers is now...
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Say Goodbye to Done


I found this recent paper published by the Nokia Research Center (via Putting People First) an extremely interesting read. It echoes and builds on some thoughts Iíve been having recently about mobile user experience and interaction design....
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Spend more time planning than reviewing


Managers often ask how much time should they spend appraising compared to planning for the...
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Dear Recruiter


Dear Recruiter,I know you have a stressful job and it feels like a sales gig where the more number of people you cold call, the better your chances of success and social engineering are. But here are a few tips before you call my phone or that of my...
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A blurring between on premise and hosted CRM softw


Once upon a time it was pretty simple. If you wanted hosted CRM software you paid per person per month. If you wanted your CRM software in-house you purchased a perpetual license up...
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Conventional wisdom on CRM requirements doesn't wo


The final major flaw with the functionality led approach to CRM requirements gathering is the Rumsfeldian notion of the unknown unknowns. Users, who invariably havenít used CRM technology before, are expected to articulate a complete vision of what...
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