Search Content


Content Categories




The End of SaaS


Sometimes, there is nothing much to add. So I present to you - words of wisdom - as could only be articulated by the leader of a stagnating on-premise software vendor emotionally tied to the "cocaine" of endless upgrade fees and maintenance...
Read more about The End of SaaS...

Quick and Dirty (and Cheap) Browser Testing


Adaptive Path is a pretty homogeneous company, technologically speaking. We’re a 100% Mac shop. Some of us fire up Parallels to create a Visio document or to play with Expressions, but this is a rarity. As a developer this limits my ability put a...
Read more about Quick and Dirty (and Cheap) Browser Testing...

UX Intensive


There were a lot of interesting and challenging ideas that came up at UX Week in San Francisco this year. But it’s clear to me that the ideas were only part of the value. This year we set aside two whole afternoons for workshops that allowed...
Read more about UX Intensive...

SaaS in China


Besides my technical role in developing SaaS architecture guidance, I've had the privilege to be deeply involved in molding the SaaS industry in China. Over the course of the last year, I've travelled to different cities in China, working with my...
Read more about SaaS in China...

Training Presentation for Building Google Friendly


The webmaster team at Google has put together this 20 minute video presentation with tips on how to improve your site's presence on Google and how to deal with common issues like duplicate content, fluctuating PageRank, image search,...
Read more about Training Presentation for Building Google Friendly Sites...

Why Process Matters


I have a job that most people would find either very interesting or very boring.  I’ll let you decide which, but essentially my job is to help people quantify the financial benefits of Optimizing their Investment in their people.   Which people? ...
Read more about Why Process Matters...